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PRIVACY POLICY​

 

Silo Energy Pty Ltd
Last updated: 15 September 2026

 

Silo Energy Pty Ltd (Silo Energy, we, us or our) respects the privacy of individuals who interact with us, including through our website at www.siloenergy.com.au.

 

This Privacy Policy explains how we collect, use, store and disclose personal information and how you can contact us about your information.

 

We manage personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.

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1. WHO WE ARE

Silo Energy is a boutique energy infrastructure development company focused on strategically located utility-scale battery storage and selected generation projects across regional Australia.

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2. PERSONAL INFORMATION WE COLLECT

We may collect personal information when you:

  • use our website contact, enquiry or project feedback forms

  • email, call or otherwise contact us

  • provide feedback about one of our projects

  • participate in consultation or stakeholder engagement

  • meet with us in connection with a project, landholding or commercial matter

  • deal with us as a landowner, neighbour, consultant, contractor, adviser or project stakeholder

Depending on how you interact with us, this information may include:

  • your name

  • email address

  • telephone number

  • postal or property address

  • organisation and position

  • details contained in correspondence, enquiries or feedback

  • information relating to land ownership, occupancy or an interest in a project area

  • other information reasonably required for a project or commercial discussion

 

We do not generally seek to collect sensitive information through our website. If sensitive information is required for a particular purpose, we will collect and handle it in accordance with applicable privacy requirements.

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3. HOW WE COLLECT INFORMATION

We generally collect personal information directly from you.

In some circumstances, we may also obtain information from:

  • publicly available records and sources

  • land, property or corporate records

  • professional advisers and consultants

  • councils and government agencies

  • network service providers

  • project counterparties

  • other people or organisations involved in a project

We may do this where it is reasonable or necessary for a project, planning process, stakeholder engagement activity or commercial matter.

When you use our website, our website hosting, analytics and technology providers may also collect technical information such as:

  • IP address

  • browser and device information

  • pages visited

  • time spent on the website

  • referring website

  • approximate location

This information may be collected using cookies and similar technologies.

You can generally control or disable cookies through your browser settings, although doing so may affect some website functionality.

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4. WHY WE COLLECT AND USE PERSONAL INFORMATION

We may use personal information to:

  • respond to enquiries, feedback and requests for information

  • communicate with landowners, neighbours and other project stakeholders

  • undertake community and stakeholder engagement

  • progress project planning and environmental assessments

  • support grid connection and technical work

  • manage land, access and commercial arrangements

  • communicate with councils, government agencies and network service providers

  • operate, maintain, secure and improve our website and systems

  • manage our professional and commercial relationships

  • meet legal, regulatory and record-keeping obligations

We do not sell personal information.

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5. DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information where reasonably necessary to:

  • our directors, staff and contractors

  • legal, planning, environmental, engineering and other professional advisers

  • project consultants and counterparties

  • councils and government agencies

  • network service providers and regulators

  • community and stakeholder engagement consultants

  • website, email, cloud storage and IT service providers

  • other parties involved in progressing or assessing a project

We may also disclose personal information where required or authorised by law.

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6. OVERSEAS STORAGE AND DISCLOSURE

Some of our technology, website, email, cloud storage or other service providers may store or process information outside Australia.

Where practicable, we will identify the countries in which overseas recipients are located.

Where Australian privacy laws apply, we take reasonable steps appropriate to the circumstances to ensure that overseas disclosures are handled consistently with applicable privacy requirements.

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7. STORAGE AND SECURITY

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

These measures may include access controls, password protection, secure cloud systems and limiting access to people who reasonably require the information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

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8. RETENTION OF PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required for legal, regulatory, project or record-keeping purposes.

Where information is no longer required, we may take reasonable steps to securely delete or de-identify it.

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9. ANONYMITY AND PSEUDONYMS

Where practical, you may contact us anonymously or using a pseudonym.

However, in some circumstances we may need to know your identity in order to properly respond to an enquiry, investigate an issue, communicate about a project or deal with a land or commercial matter.

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10. ACCESS AND CORRECTION

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We will respond to requests within a reasonable time and may need to verify your identity before providing access to personal information.

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11. PRIVACY COMPLAINTS

If you have a concern or complaint about how we have handled your personal information, please contact us using the details below.

We will review the matter and seek to respond within a reasonable time.

If you are not satisfied with our response and Australian privacy laws apply to the matter, you may also contact the Office of the Australian Information Commissioner.

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12. CONTACT US

Silo Energy Pty Ltd

Email: simon@fpsolution.com.au
Phone: 0404 472 627

You may also contact us using the contact form on this website.

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13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, projects, systems or legal obligations.

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